Refund & Cancellation Policy – Krishna Bags

At Krishna Bags, your satisfaction is our priority. If you are not happy with your purchase, our Refund & Cancellation Policy ensures a smooth and hassle-free process.

1. Cancellation Eligibility

  • Orders can be canceled within 24 hours of placing the order.

  • Once the order is shipped, cancellation is no longer possible.

  • Customized or personalized bags cannot be canceled unless damaged or defective.

2. How to Cancel an Order

  • Contact our customer support at sales@krishnabags.com or +91-9990791116 with your order number.

  • Our team will confirm the cancellation and provide any necessary instructions.

3. Refund Process

  • Refunds for canceled orders will be processed within 7–10 business days to the original payment method.

  • Shipping charges (if any) are non-refundable, unless the cancellation is due to a defective or wrong item.

4. Return & Exchange

  • Returns can be requested within 7 days of delivery, for unused items in original packaging.

  • Exchanges are possible for items of the same value, subject to availability.

  • Customized or personalized bags are non-returnable unless damaged or defective.

5. Damaged or Defective Items

  • If you receive a damaged or defective bag, report immediately at krishnacorporation666@gmail.com or +91-9990791116 with photos of the product and packaging.

  • We will arrange a replacement or full refund at no extra cost.

6. Contact Us

For any questions or assistance regarding refunds, cancellations, or returns, reach out to us:

Krishna Bags
Email: sales@krishnabags.com
Phone: +91-9990791116
Address: Najafgarh, Delhi – 43

Shop with confidence at Krishna Bags – your satisfaction is our commitment!